Telehealth Consent

What Is Telehealth?

Telehealth involves the use of electronic communications to enable licensed healthcare providers to connect with patients using interactive audio, video, and data communications. This includes health assessments, consultations, diagnoses, treatment, and follow-up care delivered via electronic communication systems.

By using Vytora Health's services, you consent to receiving telehealth services, which include the use of electronic communications, information technology, and other interactive tools to provide healthcare services at a distance.

How Services Are Provided

Vytora Health connects you with licensed, independent healthcare providers who are authorized to practice medicine in your state. The process works as follows:

• You complete a detailed health questionnaire and provide relevant medical history
• A licensed provider from Wasef Health, PC reviews your information
• The provider determines whether treatment is medically appropriate
• If appropriate, the provider issues a prescription through our partner pharmacy
• Medication is dispensed by Jungle Jim's Pharmacy and shipped to your door

All clinical decisions — including whether to prescribe, what to prescribe, and at what dosage — are made solely by the licensed healthcare provider. Vytora Health does not practice medicine.

Your Rights & Responsibilities

Your Rights

• You have the right to refuse telehealth services at any time without affecting your right to future care
• You have the right to request an in-person evaluation at any time
• You have the right to access your medical records as provided by law
• You have the right to privacy and confidentiality of your health information

Your Responsibilities

• You are responsible for providing accurate and complete health information
• You understand that telehealth may not be appropriate for all medical conditions
• You understand that technical difficulties may interrupt or limit the services provided
• You agree that your health information may be shared with your treating provider and as required by law
• You agree to be 18 years of age or older to use the Services

Privacy & Security

All health information transmitted during your telehealth visits is encrypted and handled in accordance with HIPAA and applicable state privacy laws. We use industry-standard technical safeguards to protect your information against unauthorized access, disclosure, alteration, and destruction.

Please review our Privacy Policy Medical Disclaimer and HIPAA Compliance Notice for complete information about how we handle your health data.

Limitations of Telehealth

There are important limitations to telehealth services that you should be aware of:

• The provider cannot perform a physical examination
• Technical issues may limit the quality of the consultation
• Not all diagnoses or treatments can be made or provided via telehealth
• In some states, specific requirements apply before treatment can begin (such as a video visit)

Availability

Vytora Health's telehealth services are available in all 50 US states. We are currently unable to serve patients in California, Nevada, New Jersey, North Carolina, Texas, Massachusetts, Mississippi, New Hampshire, West Virginia, and Delaware. Availability may be subject to change based on state regulations.

Acknowledgment

By using Vytora Health's services, you acknowledge that you have read, understood, and agree to this Telehealth Consent. You confirm that:

• You are 18 years of age or older
• You are located in a state where Vytora Health operates
• You understand the nature of telehealth services and their limitations
• You consent to the electronic transmission of your health information for the purposes of receiving care
• You have been given the opportunity to ask questions and have them answered

Contact Us

If you have any questions about telehealth services or this consent, please contact us: